In the first story, it has to do with AT&T (infamous from my last posting), only this time not in conjunction with Starbucks. What happened was that at work, we (meaning our small insurance company) had no internet, and as a result, could not do any work all day. Imagine if you can’t email clients or check the status of other business when all of it is online, and then having to wait until close to the end of the workday for a repair person to come and fix the issue. For us, the repairer was attending a house call first down in Daly City before shooting up 280 to get to us asap. This I know, at AT&T has little to no ability to coordinate its workers to house calls, when only having a call center located at the headquarters in Dallas. These guys don’t know the San Francisco Bay Area’s geography or metropolitan make-up in any form, which leads to more confusion than ever for their workers. I just hope that they can get their act together before people begin to leave in large droves.
In the second story, I learned from a woman with whom I was on the bus with that she’s been dealing with SamTrans about filing a complaint about a driver who shut the bus’ front doors on her ankle on March 5, 2013. The driver in question wears the badge #1115 and drives bus #333, if someone sees his name, please send it to her, or post it here on my blog. She should not have had this happen to her, and for SamTrans to be pushing this much red tape on her is beyond inexcusable. She just wants this issue dealt with by the proper channels so that it’s fully resolved.